Privacy Policy
Last updated: November 6, 2026
1. Data Collection
When you use TenTenTen, we collect only the data strictly necessary for the proper functioning of the service:
- Account Information: Email address, display name or handle used for your profile.
- Archery Practice Data: Recorded scores, arrow-by-arrow impacts, equipment settings (bow model, draw weight, sight marks), and geographical coordinates of archery clubs or ranges (if authorized).
- Target Photos: Target face images submitted for arrow impact detection are processed ephemerally or stored securely according to your personal backup preferences.
2. Use of Data
Your data is used exclusively to provide application features (cloud backup, end-by-end synchronization, scoring history, and performance metrics). We never sell, rent, or trade your personal data to third parties.
3. Security & Hosting
All data is secured and hosted within the European Union using Google Firebase enterprise infrastructure (ISO 27001 certified and fully GDPR compliant).
4. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you hold the right to access, rectify, erase, and port your personal data at any time. You can exercise these rights directly within the app or by contacting our team.
5. Account & Personal Data Deletion
The TenTenTen application, published by AppyCloud (Julien Guibert), guarantees complete ownership over your data and unconditional account deletion at any time.
Account Deletion Procedures
You have two straightforward methods to request or execute immediate account deletion:
- Within the TenTenTen app: Sign in, navigate to your Profile (tab "Profile"), scroll down to the "Privacy & Data" section, and tap "Delete my account". Deletion of your account and all associated cloud data is immediate and irreversible.
- Without the app (by email): If you have uninstalled the application, you can submit a deletion request by sending an email to contact@tententen-archery.com from the email address registered with your account. Your account and all records will be permanently erased within a maximum of 48 hours.
- Third-party providers (Google Sign-In, Apple ID): If you signed in using Google or Apple, you can also revoke access permissions in your Google or Apple security settings.
Purged Data & Retention Period
- Permanently purged data: Firebase user identifier, email address, profile display name, complete session history, ends, arrow impacts, total scores, equipment configurations (bows, arrows, stabilizers), and uploaded target face images.
- Retained data: No personal data is retained following account deletion.
- Additional retention window: 0 days. Database deletion is permanent with no supplementary retention period.
6. Cookies & Trackers
The TenTenTen website applies a strict policy of transparency and digital sobriety:
- Anonymous Audience Analytics (Google Analytics): Used exclusively to evaluate site performance. Conditioned on your explicit prior consent via the cookie banner.
- Technical Theme Cookie (tententen_theme): Remembers your display theme preference (dark or light) and preserves visual consistency when launching the web app.
No advertising trackers or third-party marketing profiling tools are operated.
7. Technical Support & Secure Administrative Sessions
To assist you during support requests, technical diagnostics, or to safeguard system integrity:
- Strictly regulated support sessions: Authorized administrators can temporarily inspect an archer account through an authenticated support session mechanism.
- Absolute credential protection: Access uses ephemeral cryptographic tokens. Passwords are never accessible, manipulated, or transmitted.
- Traceability and notification: Every session activation is automatically logged in an immutable audit ledger and notified to you by email.
